Privacy Policy

Introduction

This Privacy Policy explains how KzTickets ("we", "us") collects, uses, and shares information when you use our event ticketing platform — whether you're an event organizer, a ticket buyer, or a volunteer signing up through one of our forms. By using KzTickets, you agree to the practices described here.

Information We Collect

We collect information you provide directly — name, email, and payment details at checkout; organization and event details from organizers; responses to registration questions you fill out as an attendee or volunteer — as well as information collected automatically, such as device and usage data when you interact with our site.

How We Use Your Information

We use your information to process ticket orders, send confirmations and event reminders, enable check-in at events, facilitate payouts to organizers, and improve the platform. We do not sell your personal information to third parties.

Cookies & Tracking

We use essential cookies to keep you signed in and remember your session.

Third-Party Services

We rely on trusted third parties to operate KzTickets: Stripe processes payments and payouts to organizers, and Resend delivers transactional emails (order confirmations, invites, reminders) on our behalf. Each has its own privacy policy governing the data they process.

Data Retention

We retain order, ticket, and check-in records for as long as needed to support event operations, financial recordkeeping, and legal obligations, and delete or anonymize data on request where applicable.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain uses. Contact us using the details below to make a request.

Children's Privacy

KzTickets is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this policy from time to time. We'll update the "Last updated" date above and, for material changes, provide additional notice.

Contact Us

Questions about this policy? Contact us at tickets@KzTickets.com.